Policies, terms & disclaimers
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Orders can't be changed once payment is made.
Your spot and order is only confirmed and secured once payment is made by the end of the same day.
Processing of your order only begins after payment is received. Shipping and delivery times are not included in the processing time.
All new customers are required to buy a sizing kit as accurate nail measurements for both hands must be provided before your order can be confirmed. It is the customer's responsibility to provide accurate information when placing an order.
Custom order requests will only be confirmed from Monday to Friday. Requests placed on weekends will be confirmed/processed on the following Monday.
There may be slight variations in colours of your ordered items compared to what is displayed online due to lighting conditions, screen settings and individual perception which can subtly alter the appearance of colours. Please keep this in mind before placing your order.
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Prices shown in videos, social media posts and all other promotional materials reflect design costs only and may not include additional fees such as shipping or delivery. Pricing is subject to design complexity and may vary. Final pricing, including all applicable fees, will be displayed at checkout on the website.
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Once your order is in the hands of the shipping carriers or couriers, Talaskye will not be liable for lost or damaged packages, as it is beyond our control and responsibility.
Make sure your delivery address is accurate before shipment, as any redirection costs will be the customer's responsibility.
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At Talaskye, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or place an order with us.
By using our services, you agree to the terms of this policy.
1. What We Collect
When you shop or contact us, we may collect:
Personal Information: name, email, shipping/billing address, phone (if given), nail sizes/preferences for custom orders.
Order & Payment Info: order details and payments are processed securely through Squarespace’s platform and its payment partners (e.g., Stripe, PayPal).
Technical Data: like IP address, browser, and usage behavior, collected automatically for analytics or site improvement.
2. How We Collect It
We collect your information:
When you place an order or submit a design request
When you sign up for emails or contact us
Automatically through cookies or Squarespace's analytics tools
Talaskye is hosted on Squarespace, which securely stores your data. Learn more in Squarespace’s Privacy Policy.
3. How We Use Your Info
We use your info to:
Process and fulfil your custom nail orders
Contact you with order updates or customer support
Send optional marketing emails if you’ve subscribed
Improve our services, site, product offerings, and customer experience
Comply with legal and tax obligations
4. Payment & Data Security
All transactions are processed securely using Squarespace’s payment systems, which follow PCI-DSS (Payment Card Industry Data Security Standard) compliance to protect your card details. Your full payment data is never stored by Talaskye.
5. Sharing Your Info
We never sell your data. We may share limited info:
With trusted service providers who help us run the business (e.g., shipping carriers)
If legally required (like by tax or government agencies)
With your permission
6. Your Rights
Depending on where you live, you may have the right to:
Access your personal data
Correct inaccurate info
Request deletion
Limit how your data is used
Request a copy of your data
Opt out of marketing emails anytime
7. How We Protect It
We take reasonable steps to protect your data. Your info is stored on secure Squarespace servers, protected by firewalls and encryption. We only access what’s necessary to run your order smoothly.
8. Policy Updates
We may update this policy at any time without prior notice. The latest version will always be posted on this page. Continued use of our site means you agree to the updated terms.
9. Contact Us
Got questions? Get in touch with Talaskye.
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Your order will be processed after payment is made.
Processing times may take 3 to 7 days, and may take longer during holidays or busier seasons. This does not include the additional days it will take for the carrier to ship and deliver your order.
Custom orders placed on the weekend will be confirmed on the following Monday.
If your order is placed and confirmed on:
Monday, it will be dropped off at the carrier by Friday at the latest.
Tuesday, it will be dropped off at the carrier by the following Monday at the latest.
Wednesday, it will be dropped off at the carrier by the following Tuesday at the latest.
Thursday, it will be dropped off at the carrier by the following Wednesday at the latest.
Friday, it will be dropped off at the carrier by the following Thursday at the latest.
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Welcome to Talaskye! By using our website, placing an order, or using our products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
We may update these Terms at any time without prior notice. Continued use of our services after updates means you accept the revised Terms.
1. About Our Products
All Talaskye press-on nails are handmade and made-to-order. We do our best to accurately display product colors and styles, but actual results may vary slightly due to:
Lighting or screen differences
Handmade variation (each set is painted by hand)
Custom sizing or shape selections
We make every effort to meet your design requests with care and precision.
2. Ordering & Payments
By placing an order, you confirm all information you provide is true and correct.
Full payment is required at checkout. No changes can be made once the order is placed.
We reserve the right to refuse or cancel any order at our sole discretion.
Prices are subject to change without notice.
All payments are processed securely through Squarespace’s platform and payment providers.
3. Processing & Shipping
Processing times vary depending on current order volume, design complexity, holiday or seasonal demand.
Once your order is processed, it will be shipped using third-party carriers (e.g., USPS).
Talaskye is not responsible for delays, lost packages, or delivery errors once the item leaves our hands.
Customers are responsible for providing an accurate shipping address at checkout. Talaskye is not responsible for delivery issues or redirect costs caused by incorrect addresses.
For international orders, any customs duties, taxes, or additional fees are the responsibility of the customer.
4. Returns, Refunds & Issues
All sales are final due to the custom and hygienic nature of press-on nails.
We do not offer returns or exchanges. However, if you receive the wrong item or there is an issue with your order, contact us within 7 days of delivery and we’ll do our best to make it right. Contact us and please include your order number and clear photos of the issue.
5. Product Safety & Customer Responsibility
Talaskye products are for external use only. By purchasing, you acknowledge and agree that:
You use our products at your own risk
We are not responsible for allergic reactions, injuries, or damages resulting from use or misuse
Refer to the product care and safety guide before application.
6. Privacy & Personal Information
When you place an order or contact us, we collect personal info such as your name, address, and sizing preferences. We handle this information according to our Privacy policy.
7. Intellectual Property
All content on this site—including designs, text, photos, audio, videos, logos, and branding—is the property of Talaskye and may not be copied, distributed, or used without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Talaskye shall not be liable for:
Any indirect, incidental, or consequential damages
Losses from the use or inability to use our products or services
Customer misuse or misapplication of products
9. Right to Refuse Service
We reserve the right to refuse service, cancel orders, or block access to our site for any reason, at any time, without obligation to provide explanation.
10. Governing Law
These Terms are governed by the laws of the United States and the State of North Carolina. Any disputes will be handled exclusively in the courts located in Charlotte, NC.
11. Contact Us
If you have questions about these Terms, contact us.
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Because each set is custom, tailored to your unique specifications and measurements, we are unable to issue refunds or accept returns as they cannot be resold.
Due to hygiene and safety reasons, there's a strict policy of non-returnable and non-refundable items for all Talaskye nail purchases. This includes items in the application kits.
No refunds or exchanges due to incorrect sizing errors or incorrect delivery addresses. It is the customer's responsibility to provide accurate information when placing an order.
If you've received incorrect sizing despite providing the correct details, contact us.
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By purchasing or using any Talaskye products, you confirm that you have read, understood, and agreed to the terms below.
General Safety
Talaskye press-on nails are for external, cosmetic use only. You use them at your own risk. Talaskye is not responsible for any injury, irritation, damage, or loss resulting from:
Incorrect application or removal
Misuse of the product
Failure to follow instructions or safety guidelines
Wearing the nails during activities that put stress on your hands
Using adhesives or tools not provided by Talaskye
You are fully responsible for safely applying, wearing, and removing your custom press-on nails.
Adhesives & Tools
Your order includes air-dry liquid nail glue and/or adhesive tabs. These are the only adhesives recommended for use with Talaskye nails.
Do not use gel glue or UV lamps. These are not needed. Applying press-ons with gel may lead to damage or adverse reactions.
Talaskye is not liable for any problems caused by using third-party products, tools, or techniques.
Nail Prep Tools & Responsibility
Each application kit may include basic nail prep tools (e.g. buffer, file, cuticle pusher) to help improve wear time and application results. Use of these tools is entirely optional.
Prepping your nails is not a requirement, only a suggestion for better results.
If you choose to prep your nails, do so gently and only if you feel confident and comfortable using the tools provided.
Talaskye is not responsible for injury or nail damage caused by improper or aggressive nail prep.
If you're unsure how to safely prep your nails, consult a licensed nail technician or refer to Talaskye’s tutorials for guidance.
Application Instructions
To ensure the best and safest results:
Follow the printed instructions included with your order
Read and watch any safety and tutorial materials provided on the Talaskye website or social media
Apply press-ons only to clean, dry, product-free, and healthy natural nails
Natural Nail Health
Do not apply press-on nails to:
Weak, damaged, brittle, inflamed, or infected nails
Nails with open cuts, wounds, or visible signs of fungal infection
If you are unsure about the condition of your nails, consult a licensed nail technician or healthcare professional before use.
Allergies & Skin Sensitivities
Some individuals may be allergic or sensitive to nail glue ingredients.
If you have known allergies or sensitivities, perform a patch test first or consult with a medical professional.
Stop use immediately if you experience redness, itching, pain, or any other discomfort. Seek medical help if needed.
Removal Warning
Improper removal can damage your natural nails.
Never force, peel, or rip off press-ons.
Always soften the glue first using a soaking method (as described in our removal guide).
Use gentle lifting techniques and avoid excessive force.
Disclaimer of Medical & Professional Advice
Information provided by Talaskye (online or in print) is for general use only. It is not a substitute for medical, dermatological, or professional nail care advice. Always consult a qualified expert if you have concerns about nail health or product suitability.
Limitation of Liability
By using Talaskye products, you accept full responsibility for your application, use, and removal. Talaskye is not liable for any direct or indirect harm, including:
Personal injury
Nail or skin damage
Allergic reactions
Losses resulting from misuse, neglect, or failure to follow instructions
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Talaskye partners with reliable shipping carriers to handle your deliveries. Once we handover your order to them they take full responsibility for the safe and timely delivery of your packages.
In case of any lost, stolen, or damaged items during transit, the carrier will address and resolve the issue. Talaskye is unable to offer refunds or replacements for items lost due to circumstances that are beyond our control.
For shipment concerns, contact the shipping carrier directly as they're equipped to investigate and help resolve any issues.